Responsible Gaming

Gamble for entertainment

Online gambling involves financial risk. Outcomes are determined by chance, and previous results do not predict future results. A win does not make another win more likely, while a loss cannot be recovered by continuing to play. There is no guaranteed strategy for winning, and no gambling system can remove the risk of losing money.

Only gamble with money set aside for entertainment after essential expenses have been paid. Never use money needed for rent, mortgage payments, bills, food, education or other important commitments. Do not gamble with borrowed money, credit that you cannot repay or funds intended for someone else.

Set a personal budget before you start and decide how much time you are comfortable spending. Treat your budget as a limit rather than a target. If the budget is used, stop playing. Avoid increasing your spending simply because you are winning, losing or feeling emotional.

• View gambling as paid entertainment, not as an income source.
• Set spending and time limits before opening a game.
• Keep gambling separate from household and essential finances.
• Take regular breaks and avoid long or continuous sessions.
• Never chase losses or try to win back money by placing larger bets.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Do not ask other people to fund your gambling or allow others to use your account.

It can help to keep a record of deposits, withdrawals, time spent playing and overall results. Reviewing this information may provide a clearer picture of your gambling activity than relying on memory alone.

Tools and account controls

The Pokies Net Casino may provide account features designed to help players manage their gambling. Available controls can include deposit limits, loss or wagering limits, session reminders, time-outs and self-exclusion. The options, settings and conditions for these controls may vary, so review the information shown in your account and apply the measures that best suit your needs.

Set limits before playing

A limit can help you decide in advance how much you will spend or how long you will play. Choose an amount and period that fit comfortably within your entertainment budget. A limit should be low enough to remain affordable even if the full amount is lost. Do not set a limit based on the amount you hope to win.

Take a time-out

If you feel distracted, frustrated or unable to stay within your plan, use a time-out or stop playing. A short break can create distance from the activity and give you time to consider whether gambling remains enjoyable and affordable. During a break, avoid finding other gambling services to continue playing.

Use self-exclusion when needed

Self-exclusion is a stronger option for people who want to stop gambling for a defined period or indefinitely. When self-exclusion is requested, access to the account may be restricted in accordance with the applicable process and terms. Do not create another account or ask someone else to gamble on your behalf during a self-exclusion period.

If you want to apply a limit, request a break, discuss self-exclusion or ask about available account controls, use the support channel provided on the website. Do not delay asking for assistance if you are concerned about your gambling.

Recognising gambling harm

Gambling harm can affect finances, relationships, work, study, sleep and emotional wellbeing. It may develop gradually, and a person does not need to gamble every day to experience problems. Early action can make it easier to regain control.

You may wish to pause and seek support if you notice that you are gambling more often, spending more than planned or thinking about gambling throughout the day. Other warning signs include hiding or minimising gambling, borrowing money, selling possessions, missing bills, arguing with family or friends, neglecting responsibilities or feeling anxious, guilty or unhappy after playing.

• You increase the amount or frequency of gambling to achieve the same excitement.
• You return to gamble soon after losing in an attempt to recover money.
• You continue playing after reaching a personal budget or time limit.
• You cancel plans, miss responsibilities or lose sleep because of gambling.
• You conceal deposits, losses or gambling activity from people close to you.
• You rely on gambling to manage stress, loneliness, sadness or other difficult feelings.
• You experience financial pressure, conflict or distress connected with gambling.

If any of these signs apply, stop gambling and consider using a time-out or self-exclusion option. Speak openly with someone you trust and seek independent help. Support is available even if you are unsure whether your gambling is serious enough to require assistance.

If gambling is affecting your safety or you are experiencing an immediate mental health crisis, contact emergency services or an appropriate urgent support service in Australia. The website is not a substitute for medical, financial, legal or mental health advice.

Support for Australian players

Players in Australia can seek confidential, independent advice from recognised gambling-help and mental health services. These services may offer counselling, practical guidance, financial support referrals and information for family members or friends affected by someone else’s gambling. You can search for an Australian service that suits your state or territory, needs and preferred contact method.

It may also help to speak with your general practitioner, a qualified counsellor, a financial counsellor or a trusted person in your support network. Consider asking someone you trust to help you review your budget, monitor your access to gambling funds or remain with you while you request a break.

The Pokies Net Casino cannot provide financial or clinical counselling, guarantee gambling outcomes or recover losses. Our account and support processes are intended to help players access available controls and information, but responsibility for deciding whether to gamble remains important. If gambling is no longer affordable or enjoyable, the safest choice is to stop.

Your responsibilities

1. Provide accurate information when requested and use only your own account.
2. Keep your login details secure and do not permit another person to gamble through your account.
3. Monitor your deposits, withdrawals, playing time and personal limits.
4. Follow any account restrictions, time-outs or self-exclusion arrangements that you request.
5. Ask for help promptly if you are unable to remain within your plan.
6. Read the applicable terms and account information before using the service.

Responsible gaming settings are not intended to encourage continued play. They are tools to support informed decisions and reduce avoidable harm. If you are uncertain whether to continue gambling, take a break and seek independent advice before making another deposit.