Betting Rules

General betting conditions

The Pokies Net Casino provides access to online gambling products and related services. Availability may depend on your location, age, account status, payment method and other eligibility requirements. You must be legally permitted to participate in online gambling in the place where you are located. It is your responsibility to understand and follow the laws that apply to you.

You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever is higher. Age and identity checks may be carried out before or after registration, during account use, or before certain transactions are processed. If the required information cannot be verified, access to the account or related transactions may be restricted.

Each player should use only one personal account unless otherwise permitted by the applicable account rules. Accounts must be registered in the player’s own name and may not be sold, transferred, rented or shared. You are responsible for keeping login details confidential and for all activity carried out through your account. Notify the website promptly if you believe your account has been accessed without permission.

• Provide information that is accurate, complete and up to date.
• Use the website only for personal entertainment and not on behalf of another person.
• Do not allow another person to place bets through your account.
• Do not use the website for unlawful activity, fraud, money laundering or other prohibited conduct.
• Follow any instructions, notices and game-specific rules displayed on the website.

The website may limit, suspend or close an account where there are concerns about identity, eligibility, account security, unlawful conduct, responsible gambling, payment activity or a breach of the applicable rules. Any action taken will be handled in accordance with the relevant terms and legal obligations.

Placing and settling bets

Before confirming a bet, check the selected game, stake, wager type, odds or displayed return, and any other information shown on the confirmation screen. A bet is generally treated as accepted only after it has been recorded by the website and a confirmation is displayed or otherwise made available. A bet that has not been accepted may not be treated as valid.

Once a bet has been accepted, it may not be cancelled, changed or withdrawn unless the applicable game rules or website functionality expressly allow this. If a technical issue, communication failure or other error affects the display or recording of a bet, the outcome may be reviewed and corrected in line with the relevant rules.

Game and bet information

Each game may have its own rules covering how it is played, how outcomes are determined, qualifying conditions, winning combinations, maximum or minimum stakes, and the treatment of interrupted or abandoned play. You should review those rules before placing a bet. If a game-specific rule conflicts with a general rule, the game-specific rule will usually apply to that game.

Game results are determined using the systems and procedures used by the website and its approved service providers. Results may be based on random number generation, an external event, or another method described in the relevant game rules. Where a result is determined by an external event, the official result or source identified in the applicable rules will normally be used.

Errors and unusual events

If a clear error occurs in the presentation, acceptance or settlement of a bet, the website may correct the error, cancel the affected bet, or take another action allowed under the applicable terms. This may include errors involving odds, returns, game status, account balances, stake amounts or technical processing. You should not rely on an obvious error or attempt to benefit from one.

Where a game is interrupted, the website will aim to resolve the situation according to the game’s rules and available records. A completed outcome may remain valid even if the connection ends after the result has been determined. Do not repeatedly submit a bet if a page appears delayed; first check your account history or bet confirmation to avoid placing duplicate bets.

1. Select the game or betting market you wish to use.
2. Review the available rules and displayed bet information.
3. Enter or select your stake and confirm that the details are correct.
4. Submit the bet once and wait for confirmation.
5. Check your account history to confirm the accepted bet and eventual result.

Balances, payments and account records

Only payment methods made available through the website may be used. You must be authorised to use the payment method and the name on the method may need to match the verified account details. Payments made by third parties, or payment activity that cannot be reasonably verified, may be declined, delayed or returned.

Before depositing, check the amount carefully and confirm that it is affordable for you. A transaction may be subject to checks, processing requirements, minimum or maximum amounts, fees imposed by a payment provider, or other conditions displayed at the time. The website is not responsible for charges applied separately by your bank, card issuer or payment service.

Withdrawals and other account transactions may require identity, source-of-funds or payment-method verification. A request may be reviewed before it is completed, and additional information may be required where necessary. Processing times can vary according to the method used, verification requirements and circumstances outside the website’s control.

Your account balance and transaction history should be checked regularly. If you notice an unfamiliar transaction, incorrect balance or possible processing error, contact the website through the available support channel as soon as possible. Keep relevant details, such as the date, amount and transaction reference, so the issue can be reviewed efficiently.

• Do not deposit funds obtained unlawfully or use the account to move money for another person.
• Do not attempt to reverse, dispute or misuse a legitimate transaction after receiving the related benefit.
• Do not place bets using funds that you cannot afford to lose.
• Keep payment details secure and remove access from devices you no longer use.
• Allow reasonable checks where required to protect players and the integrity of the service.

If an account is credited in error, the incorrect amount remains the property of the website and may be removed from the account. If you use funds credited by mistake to place bets, the related activity may also be reviewed in accordance with the applicable terms.

Disputes, fair play and responsible gambling

If you believe a bet, result, payment or account decision is incorrect, raise the matter through the available support channel. Provide a clear description of the issue and any relevant account or transaction information. Reviews are based on account records, game data, system logs and the rules that applied at the time.

You should not attempt to manipulate a game, interfere with the website, exploit a software weakness, use automated tools where prohibited, or coordinate activity designed to obtain an improper advantage. Suspicious or irregular activity may be investigated, and access or transactions may be restricted while the review is taking place.

The website may be unavailable from time to time because of maintenance, updates, technical faults, service-provider issues or events outside reasonable control. Availability of a game or feature is not guaranteed. Do not treat a temporary display issue as confirmation that a bet has been accepted; check your account history before trying again.

Responsible play

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a personal budget and time limit before playing, keep gambling separate from essential expenses, and never chase losses. Take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or feeling pressure to recover money.

• Decide in advance how much time and money you are prepared to spend.
• Stop playing when your planned limit has been reached.
• Use available account controls, limits, breaks or self-exclusion options where appropriate.
• Speak with someone you trust if gambling is affecting your mood, relationships or finances.
• Seek independent gambling support if you are finding it difficult to stay in control.

You may ask for help with responsible gambling options, including restrictions on access or play, through the support facilities made available on the website. Requests may be subject to verification and cannot always be reversed immediately. If you are in immediate danger or serious financial distress, contact an appropriate emergency or professional support service in your location.

These Betting Rules may be updated from time to time to reflect changes to the service, games, law or operational requirements. The current version published on the website applies to future use from the date it is displayed. Please review the rules regularly, and stop using the service if you do not accept an updated provision.